Privacy Policy - GlazingGuru

Privacy Policy

Effective Date: 1st July 2024

Thank you for visiting GlazingGuru. At GlazingGuru, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

Information We Collect

We may collect both personal and non-personal information from you in various ways, including when you:

  • Personal Information: Provide us with your name, email address, phone number, postal address, and other contact details when you fill out forms on our Website, subscribe to our newsletters, participate in surveys, or interact with our customer support team.
  • Usage Data: Automatically collect non-personal information such as your IP address, browser type, pages visited, and the date and time of your visit. This information helps us analyze trends, administer the site, and gather demographic information for aggregate use.

Use of Information

We use the information we collect for the following purposes:

  • Providing and improving our services, products, and Website functionality.
  • Communicating with you, including responding to inquiries and providing customer support.
  • Sending promotional materials, newsletters, and marketing communications that you have consented to receive.
  • Conducting research and analysis to improve our offerings and better understand our customers' needs.
  • Complying with legal obligations and enforcing our policies.

Disclosure of Information

We may disclose your personal information to trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you. We may also disclose your information when legally required to do so, to protect our rights or the rights of others, or as part of a merger, acquisition, or sale of assets.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access, update, correct, or delete your personal information.
  • Object to the processing of your personal information.
  • Restrict the use of your personal information.
  • Receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights or if you have any questions about this Privacy Policy, please contact us at info@glazingguru.co.uk.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website with the revised effective date.